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Privacy Policy
1. Introduction
Jaunt Asia Travel & Tour Sdn. Bhd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our travel services in Malaysia. By accessing our website and services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect various types of information to enhance your travel experience, including:
- Personal Information: Name, contact details, nationality, passport details, and payment information.
- Booking Information: Travel preferences, trip itineraries, accommodation details, and special requests.
- Device & Usage Data: IP address, browser type, pages visited, and cookies.
- Communication Data: Emails, chat messages, and call records for customer support.
3. How We Use Your Information
We use your information for the following purposes:
- Travel Bookings & Arrangements: To process reservations, issue tickets, and provide trip confirmations.
- Personalized Services: To tailor travel recommendations based on preferences.
- Customer Support: To assist with inquiries, manage bookings, and provide updates.
- Marketing & Promotions: To send exclusive deals, offers, and travel insights (with your consent).
- Legal Compliance: To meet regulatory requirements under Malaysian law.
4. Data Sharing & Disclosure
We may share your data with:
- Trusted Travel Partners: Airlines, hotels, transportation providers, and tour operators for seamless trip coordination.
- Service Providers: Payment gateways, IT support, and marketing agencies assisting our operations.
- Legal Authorities: When required to comply with laws and regulations.
5. Data Protection & Security
We implement stringent security measures to protect your personal data against unauthorized access, loss, or misuse. Secure encryption and compliance with Malaysia’s Personal Data Protection Act (PDPA) ensure your data remains confidential.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You may modify your cookie preferences through your browser settings.
7. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Withdraw consent for data processing.
To exercise your rights, contact us by emailing to: bookings@jauntasiatravel.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any information.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in regulations or services. The latest version will always be available on our website.
10. Contact Us
For any privacy-related inquiries, please reach out to us:
📍 Jaunt Asia Travel & Tour Sdn. Bhd. (Co. No. 201201034042 (1018530)) (Licence no.: KPK/LN 7061) – Corporate Office, Ground Floor, 82B (Plot 1), Jalan Rubber Barat, 93400 Kuching, Sarawak, Malaysia.
📧 bookings@jauntasiatravel.com
📞 +601110649368
🌍 jauntasiatravel.com
By using our services, you acknowledge and agree to this Privacy Policy. Thank you for choosing Jaunt Asia Travel & Tour Sdn. Bhd. for your travel needs!
